Joe Riggs

Beltronics / Escort Inc. April 2007 - present

Application and Web Developer

Primary developer for a wide range of hardware and software systems on both desktop and e-commerce systems within a mid-size electronics manufacturer/distributor. This job involves creating, testing and making changes to mission-critical applications throughout all levels of the company as well as debugging and adding functionality to existing programs. Recommend and implement solutions regarding all facets of the company's day to day operations as necessary. Also responsible for adding new features to and maintaining our in-house point of sale software.

Major Accomplishments:

• Created a new module for our e-commerce site that allows real-time address verification using USPS web-service, which cuts shipping overhead by 15% annually and increases package delivery rate.
• Integrated PayPal and BillMeLater paymethods to our e-commerce site and Call Center system boosting sales to $35k per month.
• Created dynamic web pages (php + jquery) to enhance user experience on the website.
• Created a system to track customer orders providing real time feedback and synchronizing internal data.
• Rewrote outdated Delphi applications to .net while adding requested features and enhancing code performance.

Additional Skills/Tasks:

• Integrating Applications with Office Utilities, Unmanaged Code (Windows API calls), php configuration, Oracle Stored Procedures (PL/SQL), IIS server configuration.
• Help desk duties as required.

Ipsos-ASI March 2005, April -2007

Quancept Script Programmer

Programmed Quancept scripts used to collect consumer data. Worked primarily in a linux (Red Hat) environment, which required inherent familiarity with the OS, especially vi(m), ftp, networking, bash, csh, shell scripting, and the CLI. Due to the nature of this field, extensive time-management and self sufficiency was crucial, as well as the ability to effectively communicate across several levels of the organization to meet strict client specifications.

Developed several auxiliary applications for our department, mainly with perl, javascript, and shell scripting. Internal analysis concluded that these applications saved our team (8 members) 200 hours per year, while significantly reducing errors. In addition to regular tasks, I was also the key liaison between our department and the IT departments. In that role I provided feedback, bug-tracking, and recommendations for future software releases.

Additional Skills:

• perl, javascript and html